A. 基础 (Foundation)

1．展现道德实践 (Demonstrates Ethical Practice)

定义： 理解并持续地应用教练职业道德与标准

Definition: Understands and consistently applies coaching ethics and standards of coaching

1.01.在与客户、赞助方及利益相关方的互动中，展现个人的诚信与坦诚。

Demonstrates personal integrity and honesty in interactions with clients, sponsors and relevant stakeholders.

1.02.对客户的身份认同、所处环境、个人经历、价值观和信念保持敏感。

Is sensitive to clients’ identity, environment, experiences, values and beliefs.

1.03.运用恰当且尊重的语言与客户、赞助方及相关利益相关者交流。

Uses language appropriate and respectful to clients, sponsors and relevant stakeholders.

1.04.遵守ICF道德准则，并捍卫ICF的核心价值观。

Abides by the ICF Code of Ethics and upholds the ICF Core Values.

1.05.根据利益相关者协议及适用法律，对客户信息予以保密。

Maintains confidentiality with client information per stakeholder agreements and pertinent laws.

1.06.恪守教练、咨询、心理治疗及其他支持性专业之间的界限。

Maintains the distinctions between coaching, consulting, psychotherapy and other support professions.

1.07.在适当时，将客户转介给其他支持性专业人士。

Refers clients to other support professionals, as appropriate.

2．体现教练心态 (Embodies a Coaching Mindset)

定义： 教练致力于持续的个人与专业的学习和发展。在必要时，寻求教练督导或导师教练的支持。培养并保持一种开放、好奇、灵活且以客户为中心的心态。

Definition: Engages in ongoing personal and professional learning and development as a coach. Works with coaching supervisors or mentor coaches as needed. Develops and maintains a mindset that is open, curious, flexible and client-centered.‘

2.01.承认客户为自己的选择负责。

Acknowledges that clients are responsible for their own choices.

2.02.作为教练，持续地学习与发展，包括持续关注当前教练领域的最佳实践及技术应用。

Engages in ongoing learning and development as a coach, including remaining aware of current coaching best practices and use of technology.

2.03.发展持续反思的实践，以提升自身的教练水平。

Develops an ongoing reflective practice to enhance one’s coaching.

2.04.对个人偏见、特定情境及文化因素如何影响自己与他人，保持觉察和开放。

Remains aware of and open to the influence of biases, context and culture on self and others.

2.05.运用自我觉察和直觉，为客户创造价值。

Uses awareness of self and one’s intuition to benefit clients.

2.06.发展并保持管理自身情绪的能力。

Develops and maintains the ability to manage one’s emotions.

2.07.在每次会谈前、会谈中及会谈后，始终保持个人情绪、身体与精神的良好状态。

Maintains emotional, physical, and mental well-being in preparation for, throughout, and following each session.

2.08.在必要时，从外部寻求帮助。

Seeks help from outside sources when necessary.

2.09.(新增) 在自己、客户以及整个教练过程中，积极培养开放与好奇的态度。

Nurtures openness and curiosity in oneself, the client, and the coaching process.

2.10.(新增) 对自己的思想和行为对客户及他人的影响保持觉察。

Remains aware of the influence of one’s thoughts and behaviors on the client and others.

B. 共创关系 (Co-Creating the Relationship)

3.建立和维持协议 (Establishes and Maintains Agreements)

定义： 与客户及相关方合作，就教练关系、流程、计划和目标达成清晰的协议。为整体教练合作及每一次会谈建立协议。

Definition: Partners with the client and relevant stakeholders to create clear agreements about the coaching relationship, process, plans and goals. Establishes agreements for the overall coaching engagement as well as those for each coaching session.

3.01.向潜在客户和利益相关方阐述自己的教练理念，并清晰界定教练的范畴与边界。

Describes one's coaching philosophy and clearly defines what coaching is and is not for potential clients and stakeholders.

3.02.就关系中何为适当、何为不当，提供什么、不提供什么，以及客户和相关方的责任达成协议，包括致力于实现教练目标的承诺。

Reaches agreement about what is and is not appropriate in the relationship, what is and is not being offered, and the responsibilities of the client and relevant stakeholders, including commitment to working toward coaching goals.

3.03.就教练关系的具体细则达成协议，如后勤、费用、日程、时长、终止、保密及他人参与等。

Reaches agreement about the guidelines and specific parameters of the coaching relationship such as logistics, fees, scheduling, duration, termination, confidentiality and inclusion of others.

3.04.与客户及相关方合作，建立整体教练计划与目标。

Partners with the client and relevant stakeholders to establish an overall coaching plan and goals.

3.05.与客户合作，确定教练与客户的匹配度。

Partners with the client to determine client-coach compatibility.

3.06.与客户合作，确定或再次确认他们在本次会谈中希望达成什么。

Partners with the client to identify or reconfirm what they want to accomplish in the session.

3.07.与客户合作，定义客户认为需要处理或解决什么，以达成会谈目标。

Partners with the client to define what the client believes they need to address or resolve to achieve what they want to accomplish in the session.

3.08.与客户合作，定义或再次确认衡量教练合作或单次会谈成功的标准。

Partners with the client to define or reconfirm measures of success for what the client wants to accomplish in the coaching engagement or individual session.

3.09.与客户合作，管理会谈的时间与焦点。

Partners with the client to manage the time and focus of the session.

3.10.除非客户另有表示，否则应始终朝向客户期望的方向进行教练。

Partners with the client to manage the time and focus of the session.

3.11.与客户合作，以尊重客户和整个教练过程的方式，结束教练关系

Partners with the client to manage the time and focus of the session.

3.12. (新增) 在必要时重新审视教练协议，以确保教练方法能持续满足客户的需求。

Revisits the coaching agreement when necessary to ensure the coaching approach is meeting the client's needs.

4.培养信任和安全 (Cultivates Trust and Safety)

定义： 与客户合作，创造一个安全、支持性的环境，让客户可以自由分享。保持相互尊重和信任的关系。

Definition: Partners with the client to create a safe, supportive environment that allows the client to share freely. Maintains a relationship of mutual respect and trust.

4.01.试图在客户的个人情境中去理解他，包括其身份、环境、经历、价值观和信念。

Seeks to understand the client within their context which may include their identity, environment, experiences, values and beliefs.

4.02.尊重客户的身份、认知、风格和语言，并相应调整自己的教练方式。

Demonstrates respect for the client’s identity, perceptions, style and language and adapts one’s coaching to the client.

4.03.认可并尊重客户在教练过程中的独特天赋、洞见与努力。

Acknowledges and respects the client’s unique talents, insights and work in the coaching process.

4.04.对客户展现支持、共情与关怀。

Shows support, empathy and concern for the client.

4.05.认可并支持客户表达其感受、看法、关切、信念及建议。

Acknowledges and supports the client’s expression of feelings, perceptions, concerns, beliefs and suggestions.

4.06.展现开放与坦诚，以此适度地展露脆弱，从而与客户建立信任。

Demonstrates openness and transparency as a way to display vulnerability and build trust with the client.

5.保持临在 (Maintains Presence)

定义： 全然地与客户同在，保持一种开放、灵活、沉稳而自信的状态。

Definition: Is fully conscious and present with the client, employing a style that is open, flexible, grounded and confident.

5.01.对客户保持专注、观察、共情和回应。

Remains focused, observant, empathetic and responsive to the client.

5.02.在教练过程中展现好奇心。

Demonstrates curiosity during the coaching process.

5.03.对此刻在自己与客户身上浮现的一切，保持敏锐觉察。

Remains aware of what is emerging for self and client in the present moment.

5.04.管理自身情绪，以与客户保持临在。

Manages one’s emotions to stay present with the client.

5.05.在教练过程中，展现出处理客户强烈情绪的信心。

Demonstrates confidence in working with strong client emotions during the coaching process.

5.06.在“未知”的空间里工作时，感到从容自在。

Is comfortable working in a space of not knowing.

5.07.创造或允许沉默、停顿或反思的空间。

Creates or allows space for silence, pause or reflection.

C.有效沟通 (Communicating Effectively)

6.积极聆听 (Listens Actively)

定义： 专注于客户“说了什么”和“没说什么”，在客户所处系统的情境中充分理解其表达，并支持客户的自我表达。

Definition: Focuses on what the client is and is not saying to fully understand what is being communicated in the context of the client systems and to support client self-expression.

6.01.结合客户的情境、身份、环境、经历、价值观和信念，以加深对其表达的理解。

Considers the client’s context, identity, environment, experiences, values and beliefs to enhance understanding of what the client is communicating.

6.02.复述或总结客户正在表达的，以确保清晰和理解。

Reflects or summarizes what the client is communicating to ensure clarity and understanding.

6.03.当客户的表达意犹未尽时，能有所觉察并进一步探询。

Recognizes and inquires when there is more to what the client is communicating.

6.04.留意、确认并探索客户的情绪、能量转变、非语言线索或其他行为。

Notices, acknowledges and explores the client’s emotions, energy shifts, non-verbal cues or other behaviors.

6.05.整合客户的语言、语调和身体语言，以判断客户正在表达内容的完整含义。

Integrates the client’s words, tone of voice and body language to determine the full meaning of what the client is communicating.

6.06.留意客户在历次会谈中行为和情绪的趋势，以识别其主题和模式。

Notices trends in the client’s behaviors and emotions across sessions to discern themes and patterns.

7.唤起觉察 (Evokes Awareness)

定义： 运用强有力提问、沉默、隐喻或类比等工具和技巧，促进客户的洞察和学习。

Definition: Facilitates client insight and learning by using tools and techniques such as powerful questioning, silence, metaphor or analogy.

7.01.在决定何种方式最有效时，会考虑客户的体验。

Considers client experience when deciding what might be most useful.

7.02.以挑战客户的方式来唤起其觉察或洞察。

Challenges the client as a way to evoke awareness or insight.

7.03.围绕客户本人提问，例如关于他们的思维方式、价值观、需求、渴望和信念。

Asks questions about the client, such as their way of thinking, values, needs, wants and beliefs.

7.04.提出能帮助客户探索并超越现有思维的问题。

Asks questions that help the client explore beyond current thinking.

7.05.邀请客户更多地分享他们在当下的体验。

Invites the client to share more about their experience in the moment.

7.06.留意那些正在奏效的方法，以促进客户的进展。

Notices what is working to enhance client progress.

7.07.根据客户的需求调整教练方法。

Adjusts the coaching approach in response to the client’s needs.

7.08.帮助客户识别影响其当前及未来行为、思维或情绪模式的因素。

Helps the client identify factors that influence current and future patterns of behavior, thinking or emotion.

7.09.邀请客户就如何前进，以及他们愿意或能够做什么，去创造新的想法。

Invites the client to generate ideas about how they can move forward and what they are willing or able to do.

7.10.支持客户重塑看问题的视角。

Supports the client in reframing perspectives.

7.11.分享自己的观察、知识与感受，且不执着于此，旨在为客户创造产生新觉察的机会。

Shares observations, knowledge, and feelings, without attachment, that have the potential to create new insights for the client.

D. 促进学习与成长 (Cultivating Learning and Growth)

8.促进客户成长 (Facilitates Client Growth)

定义： 与客户合作，将学习和洞察转化为行动。在教练过程中，促进客户的自主性。

Definition: Partners with the client to transform learning and insight into action. Promotes client autonomy in the coaching process.

8.01.与客户合作，将新的觉察、洞察或学习，融入他们的世界观和行为中。

Works with the client to integrate new awareness, insight or learning into their worldview and behaviors.

8.02.与客户合作，设计能够整合并扩展新学习的目标、行动和问责措施。

Partners with the client to design goals, actions and accountability measures that integrate and expand new learning.

8.03.认可并支持客户在设计目标、行动和问责方法时的自主性。

Acknowledges and supports client autonomy in the design of goals, actions and methods of accountability.

8.04.支持客户识别出所定行动步骤可能带来的结果或学习。

Supports the client in identifying potential results or learning from identified action steps.

8.05.邀请客户思考如何前进，包括可用的资源、所需的支持和潜在的障碍。

Invites the client to consider how to move forward, including resources, support and potential barriers.

8.06.与客户合作，在会谈中或会谈之间，总结学习与洞察

Partners with the client to summarize learning and insight within or between sessions.

8.07. (新增) 与客户合作，在整个教练合约期间，持续整合所学并巩固已有进展。

Partners with the client to integrate learning and sustain progress throughout the coaching engagement.

8.08.认可客户的进步与成功。

Acknowledges the client’s progress and successes.

8.09.与客户合作，结束会谈。

Partners with the client to close the session.

---

附录：ICF核心能力术语表

问责 (Accountability): 在教练过程中，对于已商定的承诺和行动贯彻到底的责任。

The responsibility to follow through on commitments and actions agreed upon during the coaching process.

协议 (Agreement): 由ICF专业人士与客户/项目发起方共同订立的正式文件，用以阐明教练关系的条款、期望和条件。通常包括教练目标、会谈时长与频率、保密政策、付款条款、取消政策，以及教练和客户双方的责任等细节。

A formal document established between an ICF professional and the client(s)/sponsor(s) that outlines the terms, expectations, and conditions of their coaching relationship. It typically includes details such as the goals of the coaching, the duration and frequency of sessions, confidentiality policies, payment terms, cancellation policies, and the responsibilities of both the coach and the client.

类比 (Analogy): 在两件事物之间进行比较，以突显其相似之处，通常用于解释或阐明某个概念、过程或情况。

A comparison between two things that highlights similarities between them, often to explain or clarify a concept, process, or situation.

自主性 (Autonomy): 客户基于自身价值观和信念，做出独立决定并采取行动的能力。

The client's ability to make independent decisions and take actions based on their own values and beliefs.

信念 (Beliefs): 塑造客户如何看待自己、他人及世界的个人信条、假设和解读。

Personal convictions, assumptions, and interpretations that shape how a client sees themselves, others, and the world.

偏见 (Bias): 由内化的信念、价值观、偏好和文化假设所塑造的，在认知、解读或判断上的差异，可能导致对某一想法、对象、群体或个人产生倾向或抵触。

A difference in the perception, interpretation, or judgment —shaped by internalized beliefs, values, preferences, and cultural assumptions — that can result in an inclination for or against an idea, object, group, or individual.

身体语言 (Body Language): 通过手势、面部表情和姿态进行的非语言沟通，可为了解客户的感受和态度提供洞见。

Non-verbal communication through gestures, facial expressions, and posture, which can provide insights into a client's feelings and attitudes.

挑战 (Challenges): 由教练发出的、旨在打破客户惯有模式、假设或叙事的、激发思考的干预方式。

Thought-provoking interventions offered by the coach to disrupt the client’s habitual patterns, assumptions, or narratives.

客户 (Client): 接受教练的个人、团队或团体成员；接受教练、督导或辅导的教练；或受训中的教练。

The individual, team, or group member being coached, the coach being coached, mentored, or supervised, or the coach in training.

客户系统 (Client Systems): 影响客户生活和决策的关系网络与环境。

The network of relationships and environments that influence the client's life and decisions.

教练督导 (Coach Supervisor / Coaching Supervisor): 一位经验丰富的教练，与另一位教练（或一组教练）进行反思性对话和协作过程，以促进其个人、专业和道德层面的发展与学习。

An experienced coach who engages in reflective dialogue and a collaborative process with a coach (or group of coaches) for personal, professional, and ethical development and learning.

教练方法 (Coaching Approach): 教练为促进客户成长与发展而使用的具体方法和技巧。

The specific methods and techniques used by a coach to facilitate client growth and development.

教练合作 (Coaching Engagement): ICF专业人士与客户/项目发起方之间的结构化互动。此合作涵盖整个教练过程，包括初期评估、目标设定、定期会谈、进度追踪和成果评估。

The structured interaction between an ICF professional and the client(s)/sponsor(s). This engagement encompasses the entire coaching process, including the initial assessment, goal setting, regular coaching sessions, progress tracking, and evaluation of outcomes.

教练哲学 (Coaching Philosophy): 指导教练实践及其与客户互动的基础理论、信念和原则。

The underlying theory, beliefs and principles, that guide a coach's practice and interactions with clients.

教练关系 (Coaching Relationship): 由ICF专业人士与客户/项目发起方根据协议或合同建立的关系，其中定义了各方的责任和期望。

A relationship that is established by the ICF Professional and the Client(s)/Sponsor(s) under an agreement or a contract that defines the responsibilities and expectations of each party.

保密 (Confidentiality): 保护在教练关系中或围绕该关系获得的任何信息，除非存在法律原因或要求、伤害威胁，或客户给予书面同意发布信息。

The protection of any information obtained in or around the coaching relationship unless there is a legal reason or requirement, a threat of harm, or written consent to release is given by the client.

情境 (Context): 由环境、经历、文化、身份认同和世界观等独特组合而成，共同塑造了一个人理解自己、他人和世界的方式。

The unique combination of circumstances, experiences, culture, identity, environment, and worldview that shape how a person understands themselves, others, and the world.

文化 (Culture): 一个群体所共有的价值观、信念、语言、沟通方式、规范和实践。这些特质帮助定义了该群体的集体身份，并影响其行为和决策。

The shared values, beliefs, language, communication, norms, and practices of a group that help define them as a collective and which influence behavior and decision-making.

共情 (Empathy): 理解并感同身受他人感受的能力。

The ability to understand and share the feelings of another person.

能量转变 (Energy Shifts): 客户情绪或身体能量水平的变化，这可能影响他们在教练中的投入度和进展。

Changes in a client's emotional or physical energy levels, which can impact their engagement and progress in coaching.

环境 (Environment): 影响客户经历和决策的物理及社会环境。

The physical and social surroundings that affect a client's experiences and decisions.

经历 (Experiences): 塑造客户认知、信念和行为的事件与互动。

The events and interactions that shape a client's perceptions, beliefs and behaviors.

沉稳 (Grounded): 稳定且专注的状态，通常指教练在会谈中保持冷静和专注的能力。

Being stable and centered, often referring to a coach's ability to remain calm and focused during sessions.

支持性专业 (Helping/Support Professions): 例如咨询、治疗和社会工作等领域，为个人提供援助和支持，有时会与教练实践有所重叠。

Fields such as counseling, therapy, and social work that provide assistance and support to individuals, sometimes overlapping with coaching practices.

身份认同 (Identity): 客户的自我认知，包括其价值观、信念、文化背景、角色、生活经历、个性，以及他们看待和定义自己的方式。

The client's sense of self, including their values, beliefs, cultural background, roles, lived experiences, personality, and the ways they see and define themselves in the world.

洞见 (Insights): 在教练过程中涌现的、带来个人成长的新理解或领悟。

New understandings or realizations that emerge during the coaching process, leading to personal growth.

知识 (Knowledge): 通过学习、观察、实践或直接经验获得的信息或技能。

Information or skills, gained through study, observation, practice, or direct experience.

成功标准 (Measure of Success): 用于评估教练过程有效性和成果的标准。

Criteria used to evaluate the effectiveness and outcomes of the coaching process.

导师教练 (Mentor Coach): 一位经验丰富的教练，通过协作式学习过程（导师辅导），基于对另一位教练已观察或录音的会谈提供反馈，以助其根据ICF核心能力进一步发展独特的教练风格和技能。

An experienced coach who provides a collaborative learning process (mentor coaching) through which feedback is provided to another coach based on observed or recorded coaching sessions, to further develop their unique coaching style and skills in alignment with the ICF Core Competencies.

隐喻 (Metaphor): 一种修辞手法，将一事物描述为另一事物，以创造含蓄的比较。在教练中，隐喻被用来帮助客户通过将其经历、感受或处境与更熟悉或生动的概念联系起来，从而更好地理解它们。

A figure of speech in which one thing is described as another, creating an implicit comparison. In coaching, metaphors are used to help clients understand their experiences, feelings, or situations by relating them to more familiar or vivid concepts.

观察 (Observations): 留意并解读客户行动与互动中的行为和模式。

The act of noticing and interpreting behaviors and patterns in a client's actions and interactions.

合作/伙伴关系(Partners with / Partnering): 指教练与客户以协作的方式，朝着一个共同的、以客户为中心的目标努力。这一过程支持、鼓励并尊重客户在教练过程中的自主性。

Coach and client working collaboratively toward a common, client-centered goal which supports, encourages, and honors the client's autonomy in the coaching process.

认知 (Perceptions): 客户解读和理解其经历与环境的方式。

The way clients interpret and understand their experiences and surroundings.

强有力提问 (Powerful Questioning): 运用激发思考的问题，以促进客户进行更深层次的思考和反思。

The use of thought-provoking questions to stimulate deeper thinking and reflection in clients.

临在 (Presence): 教练在会谈期间全然专注并投入于客户的能力。

The coach's ability to be fully attentive and engaged with the client during sessions.

进展 (Progress): 客户通过教练过程在目标和发展上取得的进步或改善。

The advancement or improvement in a client's goals and development through the coaching process.

反思性实践 (Reflective Practice): 通过自我审视并从经验中学习，以提升教练技能和有效性的过程。

The process of self-examination and learning from one's experiences to improve coaching skills and effectiveness.

重塑视角 (Reframing Perspective): 支持客户以一种新的方式看待某个情况、信念或经历，从而发现新的意义、洞见或可能性。

Supporting the client to see a situation, belief, or experience in a new way, so they can discover new meaning, insight, or possibilities.

管理自身情绪 (Manage One’s Emotions): 以健康和有意识的方式识别、理解并驾驭自己情绪反应的能力。

The ability to recognize, understand, and navigate one's emotional responses in a healthy and intentional way.

会谈 (Session): 教练与客户进行教练对话的一段时间。

A period of time when a coach and client have a coaching conversation.

项目发起方 (Sponsor): 支付和/或安排或定义所提供教练服务的实体（包括其代表）或个人。这也包括对未成年人负有家长责任者。

The entity (including its representatives) or individual paying for and/or arranging or defining the coaching services to be provided. This includes those having parental responsibility for minors.

利益相关者 (Stakeholder): 通常在组织内部，对客户通过教练取得的进展抱有关切的个人。

An individual, usually within an organization, who has an interest in a client’s progress through coaching.

强烈的客户情绪 (Strong Client Emotion): 客户在教练会谈中表达出的激烈情绪反应或体验。

Intense emotional responses or experiences expressed by the client during a coaching session.

风格 (Style): 教练与客户互动及进行会谈的独特方式。

The unique manner in which a coach interacts with clients and conducts sessions.

成功 (Success): 通过教练过程实现目标并取得积极成果。

The achievement of goals and positive outcomes through the coaching process.

技术 (Technology): 教练用来增强教练过程的工具、平台和系统。这可能包括数字教练平台、用于自我教练的应用程序、视频会议工具，以及辅助目标追踪、沟通和进展监控的人工智能系统。

Tools, platforms, and systems used by coaches to enhance the coaching process. This may include digital coaching platforms, apps for selfcoaching, videoconferencing tools, and AI systems that facilitate goal tracking, communication, and progress monitoring.

价值观 (Value or Values): 指导个人行为和决策的原则与标准。

The principles and standards that guide a person's behavior and decision-making.

身心健康 (Well-Being): 一个人在情绪和心理上整体健康与幸福的状态，包括韧性、积极情绪以及有效应对生活挑战的能力。

A person's emotional and psychological state of overall health and happiness, encompassing resilience, positive emotions, and effective coping with life's challenges.

不执着 (Without Attachment): 在参与教练过程时，不过度执着于特定结果，从而保持灵活性和开放性的实践状态。

The practice of engaging in the coaching process without being overly invested in specific outcomes, allowing for flexibility and openness.

世界观 (Worldview): 个人看待和解读世界的整体视角，影响其信念、价值观和行动。

The overall perspective from which a person sees and interprets the world, influencing their beliefs, values, and actions.

*本文所列ICF核心能力条款，最终解释权归ICF所有。如有任何疑问，请以ICF官网信息为准https://coachingfederation.org/