ICF官方发布《教练的道德准则》
继ICF教练核心技能由11项更新为8项,最新的ICF道德准则近期在官网公布,将于2020年1月1日开始执行。本次道德准则的更新,增加了一些教练流程中关键词的定义,并对道德准则的解释做了细致的补充,帮助专业教练更好的理解和执行道德准则。
更新后的ICF道德准则,包含五大部分:
INTRODUCTION 综述
KEY DEFINITIONS 关键词定义
ICF CORE VALUES AND ETHICAL PRINCIPLESICF ICF核心价值观和道德原则
ETHICAL STANDARDS 道德标准
PLEDGE 道德宣言
一、Introduction综述
The ICF Code of Ethics describes the core values of the International Coach Federation (ICF Core Values), and ethical principles and ethical standards of behavior for all ICF Professionals (see definitions).
ICF道德准则描述了国际教练组织联盟(ICF)的核心价值观,以及面向所有ICF专业教练的行为道德原则和道德标准。
Meeting these ICF ethical standards of behavior is the first of the ICF core coaching competencies (ICF Core Competencies). That is “Demonstrates ethical practice: understands and consistently applies coaching ethics and standards.”
教练行为符合ICF道德标准是ICF教练核心能力的第一项,即“展现道德准则:理解并持续应用教练道德准则和标准。”
The ICF Code of Ethics serves to uphold the integrity of ICF and the global coaching profession by:
ICF道德准则通过以下几个方面来支持ICF和全球教练行业的正直性:
Setting standards of conduct consistent with ICF core values and ethical principles
设定与ICF核心价值观和道德原则相一致的行为标准
Guiding ethical reflection, education, and decision-making
指导道德反思、教育和决策
Adjudicating and preserving ICF coach standards through the ICF Ethical Conduct Review (ECR) process
通过ICF道德行为审查(ECR)流程裁定和维护ICF教练标准
Providing the basis for ICF ethics training in ICF-accredited programs
为ICF认证项目中的ICF道德培训提供基础
The ICF Code of Ethics applies when ICF Professionals represent themselves as such, in any kind of coaching-related interaction. This is regardless of whether a coaching Relationship (see definitions) has been established.
ICF道德准则适用于ICF专业人士的任何教练相关的互动中。无论教练关系(见定义)是否已经建立。
This Code articulates the ethical obligations of ICF Professionals who are acting in their different roles as coach, coach supervisor, mentor coach, trainer or student coach-in-training, or serving in an ICF Leadership role, as well as Support Personnel (see definitions).
这份规范陈述了ICF专业人士在不同角色中,如教练、教练督导(SC导师,MC导师)、教练培训讲师或教练学员,或者ICF领导角色和支持人士(见定义)的道德义务。
Although the Ethical Conduct Review (ECR) process is only applicable to ICF Professionals, as is the Pledge, the ICF Staff are also committed to ethical conduct and the Core Values and Ethical Principles that underpin this ICF code of ethics.
尽管道德行为审查(ECR)流程只适用于ICF专业人士。作为誓约,ICF员工也需要对这份ICF道德准则的基础——道德行为、核心价值观和道德原则作出承诺。
The challenge of working ethically means that members will inevitably encounter situations that require responses to unexpected issues, resolution of dilemmas and solutions to problems.
在工作中遵守道德准则的挑战在于,我们经常需要应对:预料之外的情况、左右为难的处境以及需要解决的问题。
This Code of Ethics is intended to assist those persons subject to the Code by directing them to the variety of ethical factors that may need to be taken into consideration and helping to identify alternative ways of approaching ethical behavior.
这份道德准则旨在支持那些需要遵守规范的人们,引导他们考虑各种道德因素,并帮助他们识别替代方式来实现符合道德的行为。
ICF Professionals who accept the Code of Ethics strive to be ethical, even when doing so involves making difficult decisions or acting courageously.
接受道德准则的ICF专业人士,尽可能符合道德准则,即使这样做会让你面对困难的决策或者需要付出勇气行为。
二、 Key Definitions关键词定义
“Client”—the individual or team/group being coached, the coach being mentored or supervised, or the coach or the student coach being trained.
“客户”——被教练的个人或团队/团体,被辅导或督导的教练,被培训的教练或学员。
“Coaching”- partnering with Clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.
”教练“——与客户共同创建一个引发思考的、创造性的过程,去激励客户最大化地挖掘其个人及职业上的潜能
“Coaching Relationship”—a relationship that is established by the ICF Professional and the Client(s)/Sponsor(s) under an agreement or a contract that defines the responsibilities and expectations of each party.
“教练关系”——通过ICF专业人士与客户/组织方基于定义了各方责任与期待的协议或合同而建立的一段关系。
“Code”—ICF Code of Ethics
“道德准则“——ICF道德准则
“Confidentiality”—protection of any information obtained around the coaching engagement unless consent to release is given.
“保密性”——保护任何在教练合约中获得的信息,除非获得公开许可。
“Conflict of Interest”—a situation in which an ICF Professional is involved in multiple interests where serving one interest could work against or be in conflict with another. This could be financial, personal or otherwise.
“利益冲突”——这是指一种ICF专业人士参与多重利益,服务一方利益会对另一方不利,或与另一方产生冲突的情形。可能是财务的、个人的或者其他方面的。
“Equality”—a situation in which all people experience inclusion, access to resources and opportunity, regardless of their race, ethnicity, national origin, color, gender, sexual orientation, gender identity, age, religion, immigration status, mental or physical disability, and other areas of human difference.
“平等”——是所有人都得到包容,能够获得资源和机会的状态,无论他们的种族、国籍、肤色、性别、性取向、性别认同、年龄、宗教、移民身份、精神或身体残疾以及其他方面的人类差异。
“ICF Professional”—individuals who represent themselves as an ICF Member or ICF Credential-holder, in roles including but not limited to Coach, Coach Supervisor, Mentor Coach, Coach Trainer, and Student of Coaching.
“ICF专业人士”——对外展示自己是ICF会员或ICF认证持有者的个人,包括但不限于教练、教练督导(SC导师,MC导师)、教练培训讲师或教练学员。
“ICF Staff”— the ICF support personnel who are contracted by the managing company that provides professional management and administrative services on behalf of ICF.
“ICF员工”——与代表ICF提供专业管理和行政服务的管理公司签订合约的ICF支持人士。
“Internal Coach”— an individual who is employed within an organization and coaches either part-time or full-time the employees of that organization.
“内部教练”——受雇于组织内部,为组织中的员工提供兼职或全职教练的个人。
“Sponsor”—the entity (including its representatives) paying for and/or arranging or defining the coaching services to be provided.
“组织方”——为教练服务买单/或安排/或定义提供的教练服务的实体(包括它的代表)。
“Support Personnel”—the people who work for ICF Professionals in support of their Clients.
“支持人士”——为ICF专业人士提供服务,以便他们能更好的支持客户。
“Systemic equality”—gender equality, race equality and other forms of equality that are institutionalized in the ethics, core values, policies, structures, and cultures of communities, organizations, nations and society.
“系统性平等“——性别平等、种族平等以及在道德伦理、核心价值观、政策、结构、社区文化、组织、国家和社会中约定俗成的其他形式的平等。
三、 ICF Core Values and Ethical Principles
ICF核心价值观和道德原则
The ICF Code of Ethics is based on the ICF Core Values and the actions that flow from them. All values are equally important and support one another.
ICF道德准则基于ICF核心价值观及其引发的行为。所有的价值观都同等重要并且彼此支持。
These values are aspirational and should be used as a way to understand and interpret the standards. All ICF Professionals are expected to showcase and propagate these Values in all their interactions.
这些核心价值观是鼓舞人心的,同时能帮助我们理解和解释道德标准。我们期待所有ICF专业人士可以在他们所有的互动中展现并宣传这些价值观。
四、Ethical Standards道德标准
The following ethical standards are applied to the professional activities of ICF Professionals:
下列道德标准被运用在ICF专业人士的专业活动中:
(一)、Responsibility to clients对客户的责任
As an ICF Professional, I:
作为一名ICF专业人士,我:1. Explain and ensure that, prior to or at the initial meeting, my coaching Client(s) and Sponsor(s) understand the nature and potential value of coaching, the nature and limits of confidentiality, financial arrangements, and any other terms of the coaching agreement.
在初次见面时或见面前,解释并确保我的教练客户和组织方理解教练的本质和潜在价值,保密性的本质和限制,财务安排,以及其他教练合约中的术语。
2. Create an agreement/contract regarding the roles, responsibilities and rights of all parties involved with my Client(s) and Sponsor(s) prior to the commencement of services.
在服务开始之前,与我的客户和组织方相关的各方的角色、职责和权利方,签订教练协议/合同。
3. Maintain the strictest levels of confidentiality with all parties as agreed upon. I am aware of and agree to comply with all applicable laws that pertain to personal data and communications.
根据协议对各方保持最严格的保密性。我知道并同意遵守所有与个人数据和信息相关的适用法律。
4. Have a clear understanding about how information is exchanged among all parties involved during all coaching interactions.
清楚地了解在所有教练互动中,信息如何在各方之间进行交换。
5. Have a clear understanding with both Clients and Sponsors or interested parties about the conditions under which information will not be kept confidential (e.g., illegal activity, if required by law, pursuant to valid court order or subpoena; imminent or likely risk of danger to self or to others; etc.). Where I reasonably believe one of the above circumstances is applicable, I may need to inform appropriate authorities.
让客户和组织方或利益相关方都清楚地了解到在哪些情况下信息不会被保密(比如违法行为,如果是法律要求的,依据有效法院指令或传票;即将或很有可能对自己或他人造成危险;等情况。)我有理由相信如果上述任何情形发生,我可能需要通知合适的机构。
6. When working as an Internal Coach, manage conflicts of interest or potential conflicts of interest with my coaching Clients and Sponsor(s) through coaching agreement(s) and ongoing dialogue. This should include addressing organizational roles, responsibilities, relationships, records, confidentiality and other reporting requirements.
作为内部教练,通过教练合约和持续对话,管理与我的教练客户和组织方的利益冲突或潜在利益冲突。这会包括确定组织角色、职责、关系、约谈记录、保密性以及其他报告要求。
7. Maintain, store and dispose of any records, including electronic files and communications, created during my professional interactions in a manner that promotes confidentiality, security and privacy and complies with any applicable laws and agreements. Furthermore, I seek to make proper use of emerging and growing technological developments that are being used in coaching services (technology- assisted coaching services) and be aware how various ethical standards apply to them.
维持、存储、清除任何记录,包括在我的专业互动中创造的电子资料和信息,以提升保密性、安全、隐私,遵守任何适用法律和合约。进一步的,我在教练服务(技术支持的教练服务)中合理地使用新兴技术,并且知道各种道德标准如何适用于它们。
8. Remain alert to indications that there might be a shift in the value received from the coaching relationship. If so, make a change in the relationship or encourage the Client(s)/Sponsor(s) to seek another coach, seek another professional or use a different resource.
对于从教练关系中获得的价值可能变化的迹象保持警惕。如果确实发生,对关系做出改变,或者鼓励客户/组织方寻求其他教练,寻求其他专业人士或使用不同的资源。
9. Respect all parties’ right to terminate the coaching relationship at any point for any reason during the coaching process subject to the provisions of the agreement.
基于合约条款,尊重各方在教练过程中因为任何原因在任何时点终止教练关系的权利。
10. Am sensitive to the implications of having multiple contracts and relationships with the same Client(s) and Sponsor(s) at the same time in order to avoid conflict of interest situations.
对与同一客户和组织方同时签订多个合约、保持多个关系的影响保持敏感,从而避免利益冲突。
11. Am aware of and actively manage any power or status difference between the Client and me that may be caused by cultural, relational, psychological or contextual issues.
意识到并积极管理我与客户之间可能由文化、关系、心理或背景原因导致的权利或地位的差异。
12. Disclose to my Clients the potential receipt of compensation, and other benefits I may receive for referring my Clients to third parties.
向客户透露自己因为将其推荐给第三方而可能会获得补偿或其他利益。
13. Assure consistent quality of coaching regardless of the amount or form of agreed compensation in any relationship.
13.在任何关系中,无论获得多少或什么形式的补偿,确保始终如一的教练质量。
(二)、Responsibility to practice and performance对行为和表现的责任
As an ICF Professional, I:
作为一名ICF专业人士,我:
14. Adhere to the ICF Code of Ethics in all my interactions. When I become aware of a possible breach of the Code by myself or I recognize unethical behavior in another ICF Professional, I respectfully raise the matter with those involved. If this does not resolve the matter, I refer it to a formal authority (e.g., ICF Global) for resolution.
在我所有的互动中遵守ICF道德准则。当我自已意识到可能违反了规范,或者识别出其他ICF专业人士不道德的行为,我会向参与者郑重地提出此问题。如果没能解决问题,我将会提交正式机构(比如:ICF全球)予以解决。
15. Require adherence to the ICF Code of Ethics by all Support Personnel.
要求所有支持人士遵守ICF道德准则。
16. Commit to excellence through continued personal, professional and ethical development.
通过持续的个人、职业和道德发展来致力于卓越。
17. Recognize my personal limitations or circumstances that may impair, conflict with or interfere with my coaching performance or my professional coaching relationships. I will reach out for support to determine the action to be taken and, if necessary, promptly seek relevant professional guidance. This may include suspending or terminating my coaching relationship(s).
识别我的个人局限,或者可能削弱、产生冲突或干涉我的教练表现或我的专业教练关系的情形。我会寻求支持来决定需要采取的行动,如果必要的话,立即寻求相关专业指导。这可能包括暂停或终止我的教练关系。
18. Resolve any conflict of interest or potential conflict of interest by working through the issue with relevant parties, seeking professional assistance, or suspending temporarily or ending the professional relationship.
通过与相关方共同解决问题,寻求专业支持或暂停或终止专业关系来解决任何利益冲突或潜在利益冲突。
19. Maintain the privacy of ICF Members and use the ICF Member contact information (email addresses, telephone numbers, and so on) only as authorized by ICF or the ICF Member.
维护ICF会员隐私,只在ICF或ICF会员授权的情况下使用ICF会员联系信息(邮件地址、电话号码等等)。
(三)、Responsibility to professionalism对专业性的责任
As an ICF Professional, I:
作为一名ICF专业人士,我:20. Identify accurately my coaching qualifications, my level of coaching competency, expertise, experience, training, certifications and ICF Credentials.
准确识别我的教练资质,我的教练能力水平、专长、经验、培训、证书和ICF认证。
21. Make verbal and written statements that are true and accurate about what I offer as an ICF Professional, what is offered by ICF, the coaching profession, and the potential value of coaching.
确保口头和书面陈述都真实而准确地描述了我作为一名ICF专业人士所提供的服务,ICF所提供的服务,教练行业以及教练的潜在价值。
22. Communicate and create awareness with those who need to be informed of the ethical responsibilities established by this Code.
与那些需要了解本道德准则所规定的道德职责的人们沟通,并创造觉察。
23. Hold responsibility for being aware of and setting clear, appropriate and culturally sensitive boundaries that govern interactions, physical or otherwise.
有责任意识到并设定清晰、合适、文化敏感的界限来管理身体或其它方面的互动。
24. Do not participate in any sexual or romantic engagement with Client(s) or Sponsor(s). I will be ever mindful of the level of intimacy appropriate for the relationship. I take the appropriate action to address the issue or cancel the engagement.
不与客户或组织方建立任何性或爱情关系。我会非常注意在关系中保持合适的亲密程度。我会采取合适的行为解决问题或终止合约。
(四)、Responsibility to society对社会的责任
As an ICF Professional, I:
作为一名ICF专业人士,我:25. Avoid discrimination by maintaining fairness and equality in all activities and operations, while respecting local rules and cultural practices. This includes, but is not limited to, discrimination on the basis of age, race, gender expression, ethnicity, sexual orientation, religion, national origin, disability or military status.
通过在所有活动和操作中保持公平、平等,尊重当地规则和文化来避免区别对待。这包括但不限于,基于年龄、人种、性别表达、种族、性取向、宗教、国籍、残疾或军籍的区别对待。
26. Recognize and honor the contributions and intellectual property of others, only claiming ownership of my own material. I understand that a breach of this standard may subject me to legal remedy by a third party.
识别并尊重他人的贡献和知识产权,只对自己的材料主张所有权。我理解违反这一标准可能会让我承担第三方的法律制裁。
27. Am honest and work within recognized scientific standards, applicable subject guidelines and boundaries of my competence when conducting and reporting research.
在实施和报告研究的时候,保证诚实,并且基于科学标准、适用的学科准则以及我的能力界限工作。
28. Am aware of my and my clients’ impact on society. I adhere to the philosophy of "doing good," versus "avoiding bad."
意识到我和我的客户对社会的影响。我遵守“做好事”和“不作恶”的哲学。
五、The Pledge of Ethics of the ICF Professional
ICF专业人士的道德宣言
作为一名ICF专业人士,依据ICF道德准则标准,我承认并同意对我的教练客户、组织方、同事以及公众遵守道德和法律义务。
If I breach any part of the ICF Code of Ethics, I agree that the ICF in its sole discretion may hold me accountable for so doing.
如果我违背了这份道德宣誓或者ICF道德准则中的任何部分,我同意ICF有权决定让我承担责任。
I further agree that my accountability to the ICF for any breach may include sanctions, such as mandatory additional coach training or other education or loss of my ICF Membership and/or my ICF Credentials.
我还同意如果我有任何违背行为,我对ICF承担的责任可以包括接受处罚,例如取消我的ICF会员资格,以及取消我的ICF认证教练资格。
Adopted by the ICF Global Board of Directors September 2019
2019年9月ICF全球董事会通过
coach8翻译整理:《【重要通知】ICF修改核心技能 ,从11项改为8项 ,教练们看过来(中英收藏版)》
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